Diploma in Healthcare Aide offered by Canadian College of Excellence

Diploma in Healthcare Aide 
 (12 Month, 52 Weeks) 100% Remote Program

Section 1: Program Overview

 

1.1 Introduction:

The Diploma in Healthcare Aide program is designed to equip students with the essential knowledge, skills, and competencies required to provide quality care and support within the healthcare system. Through a comprehensive curriculum, this program aims to prepare students for entry-level positions as healthcare aides in various healthcare settings, such as hospitals, clinics, long-term care facilities, and home care agencies.

 

Goals:

 

• Providing students with a solid understanding of healthcare systems, ethics, and professional conduct.
• Developing effective communication skills necessary for interactions with patients, families, and healthcare teams.
• Ensuring proficiency in medical terminology, patient care skills, infection control, and safety measures.
• Cultivating cultural competence and awareness to deliver holistic care to diverse patient populations.
• Facilitating professional development and career advancement opportunities within the healthcare sector.

 

Objectives:

 

• Provide comprehensive theoretical knowledge and practical training in fundamental healthcare principles, including anatomy, physiology, medical terminology, and infection control.
• Introduce students to the latest technologies and tools used in healthcare aid, such as electronic health records (EHR) systems, telemedicine platforms, and medical devices.
• Cultivate essential skills for effective patient care, including communication, critical thinking, problem-solving, and teamwork.
• Offer specialized training in areas of high demand or emerging trends in Dubai's healthcare sector, such as geriatric care, home healthcare, and mental health support.
• Facilitate experiential learning opportunities through internships, clinical placements, or simulated healthcare scenarios to reinforce theoretical knowledge and practical skills.
• Provide guidance and support for professional development, including resume building, interview preparation, and continuing education opportunities.
• Foster cultural competency and sensitivity to ensure students can effectively interact with patients from diverse backgrounds in Dubai's multicultural society.

 

 

 

 

Intended Learning Outcomes:

 

By the end of the 12-month Healthcare Aid program, students should be able to:

• Demonstrate a comprehensive understanding of human anatomy, physiology, and common medical conditions.
• Apply infection control protocols and safety measures effectively in various healthcare settings.
• Utilize healthcare technology and equipment proficiently to assist in patient care.
• Communicate effectively with patients, families, and healthcare professionals using appropriate verbal and non-verbal communication techniques.
• Assess patient needs, prioritize care tasks, and provide compassionate and culturally sensitive assistance.
• Collaborate with interdisciplinary teams to deliver coordinated healthcare services.
• Adapt to different healthcare environments and handle challenging situations with professionalism and resilience.
• Engage in reflective practice and pursue opportunities for ongoing learning and professional growth in the healthcare field.

 

1.2 Program Structure and Curriculum:

 

• Total Credits: The Diploma in Healthcare Aide program consists of 40 credits, distributed across 10 modules covering essential areas of healthcare and enriching 2 months practicum to gain best practices in the Healthcare industry. 
• Core Courses: The program comprises ten modules, each focusing on specific aspects of healthcare, including Introduction to Healthcare, Medical Terminology, Anatomy and Physiology, Patient Care Skills, Infection Control and Safety, Communication in Healthcare, Specialized Patient Care, Healthcare Information Systems, Cultural Competence in Healthcare, and Professional Development.
• Elective Options: There are no elective options in this program as all modules are essential for comprehensive training in healthcare aide skills.
• Specialized Tracks/Concentrations: The program does not offer specialized tracks or concentrations. However, students may choose to focus on specific areas of interest during their professional development.
• Curriculum Alignment: The curriculum is designed to align with industry standards, regulatory requirements, and emerging trends in the healthcare sector. It emphasizes practical skills, theoretical knowledge, and hands-on experiences to prepare students for real-world healthcare settings.
• Course Progression: The program follows a structured course progression, starting with foundational modules and gradually advancing to more specialized topics. Each module builds upon the knowledge and skills acquired in previous modules, ensuring a cohesive learning experience.

 

 

 

 

 

Prospective students interested in enrolling in the Diploma in Healthcare Aide program must meet the following admission requirements:

 

Admission Process: The admission process involves submitting an application form along with academic transcripts, undergoing any required assessments or interviews, and meeting the program's eligibility criteria. Admission decisions are based on the applicant's academic background, relevant experience, and commitment to pursuing a career in healthcare.

 

Educational Qualifications: Applicants should have completed secondary education or its equivalent, such as a high school diploma or an international baccalaureate (IB) diploma.

A strong background in mathematics, science, and computer science may be advantageous for an AI diploma program.

English is the primary language of instruction in Canadian College of Excellence, Dubai, applicants may need to demonstrate proficiency in English through standardized tests such as the TOEFL or IELTS if the English score in high school diploma or its equivalence is below 60%. 

Interview: CCE, Dubai interviews all eligible applicants, before their provincial letter of admission, test applicant academic readiness, academic and technical proficiency, Interest, and passion in the program-subject chosen, communication skills, problem solving and critical thinking skills and ability to collaborate with peer group and Faculty to successfully complete their academic program. 

The admission process aims to identify motivated and qualified candidates who demonstrate the potential to succeed in the program and make meaningful contributions to the healthcare profession.

 

Section 2: Program Evaluation

 

2.1 Learning Outcomes:

 

Upon completion of the Diploma in Healthcare Aide program, students are expected to acquire the following knowledge, skills, and competencies:

 

• Understanding of Healthcare Systems:
  1. Knowledge of the structure and function of the healthcare system in the UAE.
  2. Understanding the roles and responsibilities of healthcare aides within the healthcare system.

 

• Professionalism and Ethics:
  1. Demonstrate ethical behavior and professional conduct in healthcare settings.
  2. Apply effective communication skills when interacting with patients, families, and healthcare team members.

 

• Medical Terminology Proficiency:
  1. Ability to understand and use basic medical terminology and abbreviations accurately.
  2. Competence in documenting and record-keeping in healthcare settings.
• Anatomy, Physiology, and Disease Awareness:
  1. Understanding of human anatomy, physiology, and common diseases affecting different body systems.
  2. Ability to recognize the relationship between anatomy, physiology, and diseases.

 

• Patient Care Skills:
  1. Proficiency in providing hygiene and personal care to patients.
  2. Competence in assisting with activities of daily living (ADLs) and safe patient positioning and transferring.
  3. Ability to monitor vital signs accurately and document them appropriately.

 

• Infection Control and Safety:
  1. Knowledge of infection prevention and control measures.
  2. Competence in proper hand hygiene, personal protective equipment (PPE) usage, and sterilization techniques.

 

• Effective Communication in Healthcare:
  1. Skill in using effective communication techniques with patients, families, and healthcare team members.
  2. Ability to demonstrate active listening, empathy, and conflict resolution in patient care situations.

 

• Specialized Patient Care:
  1. Understanding of the unique needs of patients with chronic illnesses, palliative care requirements, and mental health awareness.
  2. Competence in providing holistic patient care tailored to individual needs.

 

• Healthcare Information Systems:
  1. Knowledge of healthcare information systems components, including electronic health records (EHR) and clinical decision support systems.
  2. Understanding of the vitality of health data management and telehealth technologies.

 

• Cultural Competence in Healthcare:
  1. Awareness of cultural diversity in patient populations and its influence on healthcare decisions.
  2. Ability to provide culturally sensitive care that respects diverse cultural beliefs and practices.

 

 

2.2 Curriculum Mapping:

 

The curriculum is designed to align with the defined learning outcomes as follows:

 

Courses	Weekly Coverage	Reference Books
Module 1: Introduction to Healthcare   Hours: 80  Weeks: 4  Credits: 3	Week 1: Introduction to the healthcare system in the UAE Overview of healthcare aides' roles and responsibilities Week 2: Healthcare ethics and professional conduct Importance of communication skills in healthcare systems Week 3: Practical exercises on effective communication techniques Role-playing scenarios to understand communication challenges in healthcare. Week 4: Assessment of understanding of module content Review of key concepts and their application in healthcare settings	Medical Terminology for Healthcare Professionals, 10th edition Published by Pearson (March 17, 2020) © 2021. By Jane Rice.
Module 2: Medical Terminology   Hours: 80  Weeks: 4  Credits: 3	Week 1: Introduction to basic medical terminology and abbreviations Understanding the importance of accurate medical terminology in healthcare Week 2: Common medical conditions and procedures: terminology and definitions Practice exercises on medical terminology usage. Week 3: Documentation and record-keeping in healthcare settings: importance and best practices Hands-on practice with medical documentation Week 4: Assessment of understanding of medical terminology and documentation Review of key concepts and their application in medical settings	Medical Terminology for Healthcare Professionals, 10th edition Published by Pearson (March 17, 2020) © 2021. By Jane Rice.
Module 3: Anatomy and Physiology   Hours: 80  Weeks: 4  Credits: 3	Week 1: Overview of human anatomy and physiology Introduction to body systems and their functions Week 2: Common diseases and disorders affect different body systems. Case studies on the relationship between anatomy, physiology, and diseases Week 3: Interactive sessions on understanding body systems through models and diagrams Group discussions on the impact of diseases on body functions. Week 4: Assessment of understanding of anatomy, physiology, and common diseases Review of key concepts and their application in patient care	Medical Terminology for Healthcare Professionals, 10th edition Published by Pearson (March 17, 2020) © 2021. By Jane Rice.
Module 4: Patient Care Skills   Hours: 80  Weeks: 4  Credits: 3	Week 1: Principles of hygiene and personal care Importance of maintaining hygiene in healthcare settings Week 2: Assisting with activities of daily living (ADLs) for patients Hands-on practice with ADLs under supervision Week 3: Positioning and transferring patients safely. Techniques for preventing injuries during patient transfers. Week 4: Vital signs monitoring and documentation. Practical exercises on measuring vital signs accurately. Assessment of patient care skills proficiency	Patient Care Skills, 7th edition Published by Pearson (August 18, 2013) © 2014Scott Duesterhaus Minor Washington University School of Medicine, St. Louis  Mary Alice Duesterhaus Minor
Module 5: Infection Control and Safety   Hours: 80  Weeks: 4  Credits: 3	Week 1: Understanding infection prevention and control measures Importance of infection control in healthcare settings Week 2: Proper hand hygiene and personal protective equipment (PPE) usage Demonstrations and practice sessions on correct handwashing techniques and PPE donning/doffing Week 3: Sterilization techniques and waste management Protocols for sterilizing equipment and handling medical waste. Week 4: Assessment of understanding of infection control and safety measures Review of key concepts and their application in healthcare settings	Patient Care Skills, 7th edition Published by Pearson (August 18, 2013) © 2014Scott Duesterhaus Minor Washington University School of Medicine, St. Louis  Mary Alice Duesterhaus Minor
Module 6: Communication in Healthcare   Hours: 80  Weeks: 4  Credits: 3	Week 1: Effective communication techniques with patients, families, and healthcare team members Role-playing exercises to improve communication skills. Week 2: Active listening and empathy in patient care Techniques for demonstrating empathy and active listening. Week 3: Dealing with difficult situations and resolving conflicts Strategies for managing conflicts and maintaining professionalism in challenging situations. Week 4: Assessment of communication skills Review of key concepts and their application in healthcare communication	Patient Care Skills, 7th edition Published by Pearson (August 18, 2013) © 2014Scott Duesterhaus Minor Washington University School of Medicine, St. Louis  Mary Alice Duesterhaus Minor
Module 7: Specialized Patient Care   Hours: 80  Weeks: 4  Credits: 3	Week 1: Care for patients with chronic illnesses. Understanding the unique needs of patients with chronic conditions Week 2: Palliative care and end-of-life support Providing comfort and support to patients and families during end-of-life care Week 3: Mental health awareness and support strategies Recognizing signs of mental distress and providing appropriate support Week 4: Assessment of understanding of specialized patient care Review of key concepts and their application in providing holistic patient care	Patient Care Skills, 7th edition Published by Pearson (August 18, 2013) © 2014Scott Duesterhaus Minor Washington University School of Medicine, St. Louis  Mary Alice Duesterhaus Minor
Module 8: Healthcare Information Systems   Hours: 80  Weeks: 4  Credits: 3	Week 1: Introduction to Healthcare Information Systems (HIS) Overview of HIS components and functions Week 2: Fundamentals of Health Data Management Importance of data management in healthcare systems Week 3: Electronic Health Records (EHR) Understanding EHR systems and their benefits Week 4: Clinical decision support systems, Telehealth, and Remote Monitoring Systems Exploring technologies that support clinical decision-making and remote patient care. Assessment of understanding of healthcare information systems	Information Technology for the Health Professions,   5th edition  Published by Pearson (March 13, 2018) © 2019Lillian Burke Middlesex (NJ) Barbara Weill Middlesex (NJ) Community College
Module 9: Cultural Competence in Healthcare   Hours: 80  Weeks: 4  Credits: 3	Week 1: Understanding cultural diversity in patient populations Exploring different cultures and their healthcare beliefs and practices Week 2: Cultural beliefs and practices influence healthcare decisions. Case studies on cultural considerations in healthcare delivery Week 3: Providing culturally sensitive care Strategies for delivering care that respects cultural diversity. Week 4: Assessment of understanding of cultural competence in healthcare Review of key concepts and their application in culturally sensitive care	Patient Care Skills, 7th edition Published by Pearson (August 18, 2013) © 2014Scott Duesterhaus Minor Washington University School of Medicine, St. Louis  Mary Alice Duesterhaus Minor
Module 10: Professional Development   Hours: 80  Weeks: 4  Credits: 3	Week 1: Career opportunities and pathways in healthcare Exploration of various healthcare professions and career advancement opportunities Week 2: Continuing education and professional growth opportunities Importance of ongoing learning and professional development in healthcare Week 3: Ethical considerations in healthcare practice Discussion on ethical dilemmas and decision-making in healthcare Week 4: Reflection on personal and professional development goals Development of a professional development plan Assessment of understanding of professional development in healthcare	Patient Care Skills, 7th edition Published by Pearson (August 18, 2013) © 2014Scott Duesterhaus Minor Washington University School of Medicine, St. Louis  Mary Alice Duesterhaus

 

2.3 Teaching and Learning Strategies:

 

Instructional methods and strategies include:

• Lectures and presentations for theoretical knowledge.
• Practical exercises, role-playing, and case studies for active learning.
• Hands-on practice sessions for skill development.
• Group discussions and interactive sessions for critical thinking and application of knowledge.
• Use of simulation models, diagrams, and technology to enhance learning experience.
• Guest speakers and field visits to provide real-world insights into healthcare practices.

 

2.4 Assessment Methods:

 

Assessment methods include:

• Formative assessments such as quizzes, assignments, and practical exercises throughout each module.
• Summative assessments at the end of each module to evaluate overall understanding and proficiency.
• Practical assessments to evaluate patient care skills, communication abilities, and cultural competence.
• Case studies and projects to assess critical thinking and application of knowledge.
• External assessments or certifications to validate competence in specific areas, if applicable.
• Regular review and updating of the curriculum are conducted through feedback from students, faculty, industry stakeholders, and ongoing monitoring of industry trends and best practices. Adjustments are made to ensure alignment with program goals and industry needs.

 

 

 

 

Section 3: Faculty and Resources

 

3.1 Faculty Qualifications:

 

Our Diploma in Healthcare Aide program is delivered by a team of highly qualified and experienced faculty members who are dedicated to providing students with comprehensive education and practical training in healthcare. Our faculty members possess a blend of academic credentials, professional experience, and industry certifications relevant to the field of healthcare.

 

The resume detailing the educational qualifications, professional work experience, relevant research and thesis work, laboratory experience are included along with copies of certificates for the following faculty:

• Dr. Shakila Akter
• Dr. Thanvika Medepudi
• Dr. Farzana Afroz
• Dr. Shiekh M. Shoeb
• Dr. Gulshan Akter

 

Faculty development and professional growth are paramount within our institution. We provide opportunities for faculty members to attend conferences, workshops, and seminars to stay updated on the latest advancements in healthcare education and practice. Additionally, our faculty engage in ongoing research and participate in professional development activities to enhance their teaching skills and expertise in their respective fields.

 

3.2 Academic Resources:

 

Our institution is committed to providing state-of-the-art academic resources to support the learning and research needs of our students enrolled in the Diploma in Healthcare Aide program. The specific academic resources including eLearning/ digital content offered to students are:

• D2L- Brightspace -Learning Management System 
• McGraw Hill Connect
• Pearson Higher Education Online Resource
• eBookshelf-Vitalsource

 

 

 

 

 

Our academic resources are regularly evaluated and upgraded to ensure they align with the evolving needs of the program curriculum and industry standards. We welcome feedback from students and faculty to continuously improve the quality and accessibility of our resources.

 

3.3 Student Support Services:

 

Our institution is committed to providing comprehensive student support services to assist students in their academic journey and ensure their success in the Diploma in Healthcare Aide program.

 

 

 

 

 

 

Our student support services are designed to promote student success, well-being, and engagement throughout their academic journey. We are committed to providing a supportive and inclusive learning environment where all students can thrive and achieve their goals in healthcare education and practice.

 

4.1 Program Evaluation and Feedback Mechanisms

 

To gather feedback on the program's effectiveness and relevance, we employ various mechanisms:

 

• Student Surveys: Regular surveys are conducted to gather feedback from current students on various aspects of the program, including curriculum, teaching quality, and facilities.
• Alumni Feedback: Alumni are contacted periodically to provide insights into their experiences in the program and suggestions for improvement.
• Faculty Input: Faculty members are encouraged to provide feedback on the program structure, curriculum, and teaching methods based on their interactions with students.
• Employer Feedback: Employers of program graduates are surveyed to assess the graduates' preparedness for the workforce and identify areas for improvement.
• Stakeholder Engagement: We actively engage with industry stakeholders, professional associations, and community partners to solicit feedback on the program's relevance and alignment with industry standards.

 

The feedback gathered through these mechanisms is analyzed and utilized to identify areas for improvement. Suggestions for curriculum enhancements, teaching methodologies, and additional resources are incorporated to enhance the program's quality and relevance.

 

4.2 Quality Enhancement Initiatives

 

Our institution is committed to continuous improvement, and we undertake various initiatives to enhance the program:

 

• Curriculum Revisions: Regular reviews of the curriculum are conducted to ensure alignment with industry standards and emerging trends in healthcare.
• Faculty Development Programs: Faculty members participate in ongoing professional development activities to enhance their teaching skills and stay updated on advancements in healthcare.
• Integration of New Technologies: We incorporate new technologies, such as simulation labs and e-learning platforms, to enhance the learning experience and prepare students for the use of technology in healthcare settings.
• Industry Collaborations: Collaborations with healthcare institutions and industry partners provide opportunities for students to gain real-world experience through internships, clinical placements, and guest lectures.

 

These initiatives aim to enrich the learning experience, improve student outcomes, and ensure that the program remains relevant and responsive to the evolving needs of the healthcare industry.

Proposed Strategic Partnerships in 2024:

• Peerless College, Calgary AB Canada, -For offering student exchange programs. 
• Canadian Institute for Advanced Education, Dhaka Bangladesh for professional development. 
• Celestia Bookings, Calgary AB Canada -For Internship & to gain Industry experience for business students.
• Dr. Gulshan Akter Center for Healthcare -Calgary AB Canada -Healthcare programs partnership and practicum offerings. 

 

4.3 Program Review and Monitoring

 

The institution conducts regular program reviews and monitoring to ensure ongoing program quality:

 

• Annual Reviews: A comprehensive review of the program is conducted annually to assess its effectiveness, relevance, and compliance with accreditation standards.
• External Evaluations: External evaluators, including accreditation bodies and industry experts, are invited to review the program and provide recommendations for improvement.
• Data Analysis: Quantitative and qualitative data, including student performance metrics, feedback surveys, and employment outcomes, are analyzed to identify trends and areas for improvement.
• Action Plans: Based on the findings of program reviews, action plans are developed and implemented to address identified areas for improvement. These plans include specific goals, timelines, and responsible parties to ensure accountability.

 

The results of program reviews and monitoring are used to inform strategic decisions, allocate resources effectively, and continuously enhance the quality of the program.

 

Section 5: Conclusion

 

In conclusion, this self-evaluation report serves as a comprehensive overview of our Diploma in Healthcare Aide program, reflecting our unwavering dedication to upholding exceptional educational standards. Throughout this report, we have meticulously detailed the program's objectives, structure, curriculum, and assessment methodologies, underscoring the caliber of our faculty and the extensive resources available to support student success.

 

Our commitment to continuous improvement is evident in our proactive approach to soliciting and incorporating feedback from stakeholders, as well as our ongoing quality enhancement initiatives. We firmly believe that this commitment not only ensures the relevance and effectiveness of our program but also fosters a culture of innovation and excellence within our institution.

 

We are confident that our program aligns with the rigorous standards set forth for programmatic accreditation, and we eagerly anticipate the opportunity for external review by the Accreditation Committee. 

We extend our sincere gratitude for considering our institution for programmatic accreditation. It is our earnest desire to demonstrate our dedication to providing a superlative education that empowers students to excel in their chosen careers and make meaningful contributions to the healthcare profession. We eagerly anticipate the opportunity to engage in the external review process and showcase the excellence of our Diploma in Healthcare Aide program.